At Mikky Publication Services Pvt. Ltd., customer satisfaction and service transparency are our top priorities. We are dedicated to providing reliable research and publication support services to scholars, students, researchers, and professionals. If you have experienced any inconvenience, delay, misunderstanding, technical issue, or dissatisfaction related to our services, we encourage you to submit your complaint through the form below.
We have established a complaint procedure to ensure that all complaints are considered thoroughly and dealt with professionally, fairly and promptly. Your feedback is important as it enables us to enhance our service and ensure we continue to provide a high quality of services.
Our team of support experts will examine the situation and try to figure out a resolution.
Inconveniences related to project timelines and delivery.
Difficulties with support staff response times or updates.
Issues regarding billing transactions and financial queries.
Concerns regarding the standards of your final project assets.
System glitches, document access errors, or platform disruptions.
Delays or misunderstandings regarding updates to assignments.
Typographical, formatting, or parsing irregularities in files.
Unprofessional client interactions or support process delays.
To help us process your complaint efficiently, kindly fill in the required information accurately:
The more details you can give us, the better we understand your concern and the quicker it can be addressed.
How your submitted ticket progresses through our support channels:
Once you submit your complaint, it will be acknowledged.
We will take great care to look at the information provided by you.
We may send you email or telephone if more information is needed.
An appropriate response or resolution will be offered within a reasonable period of time.
We are committed to: